Refund policy

We are grateful for your donation and support for our organisation. Donations are normally non-refundable.
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It is the responsibility of the donor to fully understand the our services and the donation offered before placing the payment.
 
Returns of any tangible products will not be accepted. In certain cases, we may allow exchanges or substitutions. Kindly contact us for clarification.
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We will issue refunds only under the following conditions:

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• Unauthorized payment made from a third party account without the knowledge of the account holder.

• Accidental duplicate payments